Privacy Policy

Information we collect

We collect the information you provide to place an order — name, shipping address, email, and order history. We do not store full payment card data.

How we use it

To process and ship your order, communicate about your purchase, and meet legal record-keeping obligations under Canadian law.

Sharing

We share data only with the carriers and processors required to fulfill your order. We never sell personal information.

Your rights

You may request access to or deletion of your personal information at any time by emailing support@hermeticalabs.ca.

Security

All site traffic is encrypted in transit. Order data is stored on access-controlled systems hosted in Canada or the United States.